Angela Brown
Assistant Pool Manager
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Über
Driven customer service and management experience with 5 plus years' experience in various environments seeks a role in a dynamic work environment. Motivated and communicate with excellent problem-solving skills. Ready to improve customer satisfaction and increase knowledge.
Berufserfahrung
Assistant Pool Manager at Salvation Army/Kroc Center (2019-01 – Present)
- Provided oversight of daily pool operations by ensuring lifeguard are in their designated areas, pool chemicals meet local requirements, and equipment meet health and safety regulations.
- Assisted the director with the hiring, training, and supervision of all necessary personnel to deliver each program component.
- Coordinated scheduling of aquatics staff to provide proper program delivery.
- Maintained record of aquatic staff certification and ensured all staff maintained current certifications.
- Maintained records of attendance and monitored payments for each program participant.
- Maintained pool, equipment, and grounds to meet all necessary programs and regulatory standards.
- Responsible for filling gaps in lifeguard and swim instructor schedule.
- Followed system systems, practices and training related to risk management and safety of participants and staff and followed accident report procedures and policies.
- Completed payroll for all aquatic staff.
- Other duties assigned by supervisor.
Housekeeper/Server at Holiday Washington Commons (2023-05)
- Provided general housekeeping for community including individual residential apartments as scheduled within a timely manner.
- Attended to additional needs of an apartment if the resident moved out such as deep cleaning.
- Maintained clean linens for apartments and ensured residents have a supply of linens as requested.
- Great residents and guests at each table with a pleasant smile while serving beverages, cereals, etc. to residents from a cart.
- Bus and clear dishes from table after meals and prepare for the next meal following proper sanitization of designated areas for eating and preparation of foods.
- Replenished sugar holder, creamer, clean coffee maker and any additional task assigned.
Dietary aide at University Extended Care Westwood (2018-06 – 2018-12)
- Maintained sanitation, health, and safety standards in work areas
- Verified that prepared foods meet requirements for quality and quantity.
- Prepared food for residents, served and interacted with the residents.
- Cleaned food preparation areas, cooking surfaces and utensils.
- Cooked the exact number of items needed by each resident, worked on several different orders simultaneously.
- Communicated changes of food preparations formulas, standards, and preparation to assure each resident receive the correct diet and nutrition that is required.
- Properly labeled and stored all raw food ingredients including produce, meat, fish, poultry, dairy, and dry goods in the appropriate storage room, walk in refrigerators, freezer, or cooler.
Lead Lifeguard and Swimming Instructor at Salvation Army/Kroc Center (2011-07 – 2018-06)
- Provided a warm, friendly learning atmosphere for participants.
- Provided swim instruction based on a logical progression of aquatic development and training.
- Maintained communication with management on any potential concerns related to the operation of the pools and aquatic programs.
- Supervises all lesson participants, ensuring safe and proper swimming techniques.
- Completed biweekly scheduling for lifeguards and reviewed during Monday's meetings.
- Interviewed potential new hires for lifeguard and swim instructors for the facility.
Ausbildung
Diploma in Culinary Arts – Augusta Technical College (2018-05)
Technical Certificate in Catering Specialist – Augusta Technical College (2017-12)
Technical Certificate in Food Production Worker I – Augusta Technical College (2017-08)
Technical Certificate in Prep Cook – Augusta Technical College (2017-05)
Diploma in High School – George P. Butler (2004-05)