Aysu Özpiskin

Provided exceptional customer service resulting in increased customer satisfaction and loyalty. Assisted customers in product selection, offering knowledgeable recommendations based on their needs. Processed sales transactions accurately using point-of-sale systems and handled cash balances.

Sales associate - Urban Outfitters - Stuttgart

(2023-03 - 2023-09)

• Provided exceptional customer service resulting in increased customer satisfaction and loyalty.
• Assisted customers in product selection, offering knowledgeable recommendations based on their needs.
• Processed sales transactions accurately using point-of-sale systems and handled cash balances.

Barkeeper - Celebre - Stuttgart

(2023-10 - 2024-05)

• Prepared and served a wide range of cocktails and beverages to customers with precision and speed.
• Maintained cleanliness and organization of the bar area to comply with health and safety regulations.
• Engaged with customers in a friendly and professional manner, fostering a welcoming atmosphere.
• Managed inventory of bar supplies, ensuring stock levels were sufficient and placing orders when necessary.
• Handled cash and credit transactions accurately, balancing cash register at the end of shifts.

Barista - Pberg coffee - Berlin

(2024-07 - 2025-06)

• Prepared espresso and specialty coffee beverages with precision and consistency.
• Operated espresso machines and grinders, ensuring optimal performance and maintenance.
• Maintained cleanliness and organization of the coffee station and seating areas according to hygiene standards.
• Provided personalized recommendations to customers based on their taste preferences and menu knowledge.
• Collaborated with team members to ensure smooth workflow and enhance customer experience.

Sales associate - Urban Outfitters - Berlin

(2025-07)

• Provided exceptional customer service resulting in increased customer satisfaction and loyalty.
• Assisted customers in product selection, offering knowledgeable recommendations based on their needs.
• Processed sales transactions accurately using point-of-sale systems and handled cash balances.
• Maintained detailed knowledge of product inventory to effectively answer customer inquiries and upsell products.
• Collaborated with team members to ensure a clean, well-organized, and inviting sales floor environment.

High School Diploma - Final Academy (2018-09 - 2022-06) Mugla/Turkey