Crew-Member at Mc Donald's (Hardcastle Restaurants Pvt. Ltd.) (2025-03 – 2025-06)
- Efficient Food Preparation: Fast and precise assembly of menu items according to McDonald's "Gold Standards" for quality and freshness.
- Cashiering (POS): Responsible for taking orders at the counter, secure processing of cash and card payments, and professional guest service.
- Station Training: Flexible deployment across various stations (Kitchen, Fries Station, Lobby) while maintaining specified service times (SOS).
- Cleanliness & Safety: Consistent compliance with all hygiene and safety regulations to ensure an optimal guest experience.
Barista at Mc cafe (Hardcastle Restaurants Pvt. Ltd.) (2025-06 – 2025-11)
- Service Orientation: Preparation of high-quality coffee specialties in a dynamic environment under strict adherence to McCafé quality and service standards.
- Technical Expertise: Professional operation of portafilter machines, calibration of grinders, and mastery of milk frothing techniques and latte art.
- Guest Support: Friendly and efficient service for an international audience and confident handling of high guest volumes.
- Hygiene & Standards: Consistent implementation of global food safety and hygiene guidelines and ensuring a clean workspace.
- Sales Promotion & Inventory: Increasing daily turnover through targeted upselling and supporting inventory control to avoid waste.