Basem Abdelaziz

Results-driven real estate professional with over 17 years of experience in residential, commercial, and holiday home property management across Dubai. Proven expertise in leasing, sales, tenant relations, portfolio management, contract administration, Ejari, market analysis, rental optimization, and legal coordination. Strong background in maximizing occupancy, increasing revenue, and building long-term relationships with landlords, tenants, and investors.

Sales & Leasing Manager at Sankari Properties, Dubai, U.A.E (2023-09 – Present)

• Managing residential units for rent
• Managing commercial units for rent
• Managing residential units as a short term (holiday homes)
• Managing secondary market units for sale.

Leasing Executive (Leasing Department) at Al Ali Property Investment, Dubai, U.A.E (2013-04 – 2023-08)

• Performing quarterly market surveys to the landlord and propose new rental amounts.
• managing all kinds of leads & utilizing different marketing techniques to increase overall occupancy.
• Preparing weekly financial reports, weekly site visit reports and monthly vacancy reports for my assigned properties.
• Preparing and sending renewal notices to the tenants 90 days before the tenancy contract's expiry date.
• Tenancy contracts & Ejari preparation for both new and renewal contracts.
• Dealing with direct clients, real estate agents and targeting potential tenants for our existing or new projects especially for bulk deals.
• Receiving of rental cheques & cash, collection of documents related to the tenancy contracts.
• Coordinating with accounts department regarding the payments, transfers & returned cheques, also Arranging the move out documents (maintenance report, DEWA clearance certificate & non-renewal notice) to the accounts department for security deposit refund.
• Strong follow up to collect the bounced cheques amounts and delayed rental payments from the tenants.
• Coordinating with FM department to follow up regarding our tenant's complaints, requirements and walkthrough requests for new tenants in accordance with company's rules.
• Responsible for preparing all kinds of Arabic letters & correspondences for government tenants, local authorities and legal actions work in contact with our lawyer firm as I have a strong legal background related to our business, also I attend all the eviction executions representing my company with the execution officer from the Rental Dispute Centre (RDC).
• Developing annual budgets and forecasts.

Leasing Officer (Customer Service Department) at Potential Real Estate, Dubai, U.A.E (2007-02 – 2011-05)

• Meet & help clients in the office, discussing with them about our facilities, methods of payments, required documents and our services during the leasing period.
• Negotiation over the phone or in the office with the tenants regarding the renewal amount.
• Follow up with the tenants to complete the renewal process.
• Receiving & replying to e-mails from clients & tenants.
• Helping our tenants to solve their maintenance problems by contacting the maintenance department and follow up.
• Prepare the required documents for filing after the renewal is done.
• Cancellation / closing of the vacated units in our software system, give a copy of the needed documents to the accountant to prepare the security refund cheque to the tenant.
• Lease the vacant units.
• Follow up with tenants for the collection of bounced cheques amounts and penalties.
• Preparing the renewal letters before three months from the expiry date of the contracts.
• Inspect the buildings and write any comments or any repairs needed to maintenance department.
• Arrange all kinds of required reports to the management.
• Preparing all the required documents to the owner's office such as contracts copies - bills received – bank deposits – receipt vouchers – cheques copies and send to the owner's office on a weekly basis.
• Receiving rental cheques and cash from the tenants and prepare receipt vouchers for them.
• Deposit cheques and cash in the bank and follow up.
• Officially authorized from the landlord to collect the withdrawn cheques from the bank.
• Responding to requests and schedule appointments for property showings.

Microsoft Office Instructor (Part Time) at [ITEC] Information Technology Engineering Consultancy, Mansoura, Egypt (2005-05 – 2006-05)

• Teaching Microsoft office XP (Word, Excel, PowerPoint, Access)

Microsoft Office Instructor at [ITE] Information Technology Experts, Mansoura, Egypt (2005-09 – 2005-12)

• Teaching Microsoft office XP (Word, Excel, PowerPoint, Access) For the 3 months scholarship provided by the Ministry of Communication and Information Technology with IBM.

B.Sc. in Commerce - Major Field of Study Accounting – Mansoura University, Egypt (2004)