Ela Boumaiza

I am self-motivated, a fast learner who picks up new skills quickly, hardworking and hungry for knowledge.

Seeking a challenging enviroment that encourage and provides exposure to new ideas and doing it to the best of my conscience and knowledge which stimulates personal and professional growth.

Currently I'm working with Drsmile Urban Technology company in Berlin. My position is Junior IT Admin.

My tasks is

-Enrolled devices into Autopilot in Azure Active

-Directory and Jamf MDM.

-Managed devices in a domain using Microsoft

-Endpoint Manager and Intune.

-Users and shared drives in Google Workspace.

-Administered a Ticket System in Jira and developed Automations for it.

-Managed Microsoft Endpoint

Managed Google Workspace

-Developed and implemented a dynamic M365 group concept for department team and sharepoint sites.

-Managed remote Tools and Unattended Access Configuration (TeamViewer & AnyDesk)

-Onboarding and offboarding employees according to defined processes. (Windows,MacBook)

-keep track of IT Inventory (International)

-Troubleshooting network and system issues....

-Support customers in the office or in slack..

-Managed Jamf device and user

-Managed Slack user and channel

-Managed 1 Password vault, user, and group

Junior IT system administraton

Installing & upgrading computer components and software, managing virtual servers, & integrating automation processe.

Troubleshoot hardware & software errors by running diagnostics, documenting problems &

resolutions, prioritizing problems, assessing impact of issues

Support team with capacity, storage planning, and database performance

Maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization keep track of IT Inventory onboarding and offboarding employees according to defined processes.

Bachelor in Computer networking IT services