Faith Ritter

Strategic behavioral health professional with graduate training in Clinical Mental Health Counseling and Organizational Dynamics (University of Pennsylvania). Experienced in crisis response systems, care coordination, psychoeducational programming, brand management, corporate communications, and cross-functional collaboration. Skilled at translating mental health principles into scalable organizational initiatives that promote resilience, psychological safety, customer engagement, and workforce wellbeing.

Mental Health Professional at Winslow Township High School (2023-01 – Present)

Serve as behavioral health lead, providing crisis intervention, risk assessment, and care coordination.

• Develop and implement structured mental health programming including psychoeducational groups and assemblies.
• Act as crisis coordinator ensuring proper protocols, documentation standards, and cross-departmental collaboration.
• Coordinate services across internal stakeholders and external providers to reduce barriers to care.
• Design and co-facilitate summer programming focused on resilience, adaptive coping and healthy decision making.

Individual & Family Counselor (P/T) at Center for Family Services (2024-01 – 2024-12)

• Delivered structured therapeutic services using evidence-based approaches.
• Developed treatment plans, and monitored measurable outcomes.
• Collaborated with interdisciplinary teams to ensure coordinated service delivery.

Group Facilitator (P/T) at Youth Advocate Program (2023-01 – 2023-12)

• Led trauma-informed weekly group sessions utilizing the SPARCS model.
• Applied motivational interviewing techniques to enhance engagement and behavior change.
• Partnered with program leadership to align service delivery with organizational goals.

Counselor in Training at The Perfecting Church (2022-01 – 2024-12)

• Conducted intake, needs assessments, and plan-of-care development under supervision.
• Provided strengths-based counseling for individuals and families navigating complex life challenges.
• Managed scheduling systems, documentation, and client communication processes.

Client Educator & Engagement Director at BeneFit Personal Training (2020-01 – 2023-12)

Drove client engagement and behavioral change initiatives, supporting habit transformation, sustained motivation, and program adherence.

• Led brand strategy and all internal/external communications, ensuring consistent tone, voice, and strategic messaging across platforms.
• Directed multi-channel content production including website, blog, YouTube, podcast, corporate video, email marketing, and print campaigns.
• Managed corporate partnerships, conducted site visits, and marketed services to organizational clients, strengthening external relationships.
• Increased website traffic by 30% and contributed to revenue growth through content strategy, SEO optimization, and website relaunch leadership.

Public Relations / Marketing Professional at Archer Law Office (2019-01 – 2020-12)

• Managed relationships between the firm and corporate/community partners including law firms, senior living facilities, rehabilitation centers, funeral homes, and financial services companies.
• Developed marketing and communications strategies to increase public awareness.
• Represented the firm at chamber events, Rotary meetings, BNI groups, and professional associations.

Health & Wellness Content & Media Writing

Created online health and wellness content for digital platforms and developed written materials for managed care companies, television, and print outlets. Translated complex behavioral health concepts into accessible, audience-centered messaging.

M.A. in Clinical Mental Health Counseling – University of West Alabama

M.S. in Organizational Dynamics – University of Pennsylvania

B.A. in Journalism – Temple University