[Professional Summary] Dedicated and results-driven professional with a diverse background in customer service, sales, and remote work experience. Currently pursuing a part-time role as a City Manager at Oppizi Germany, while seeking new opportunities to channel my time, determination, and skills into a fulfilling career. Skilled in online web development, logistics, and private digital banking.
Expertise in digital marketing, including Facebook Ads, Google Ads, Instagram Ads, and TikTok Ads. Fluent in English and German (C1 level). Adept at table tennis and swimming.
[Experience]
City Manager (Part-time), [Oppizi Germany]
- Currently pursuing a part-time role as a City Manager at Oppizi Germany, overseeing operations in Pforzheim, Stuttgart, and Karlsruhe.
- Developed and implemented effective marketing campaigns, driving customer engagement and brand visibility.
- Established collaborative partnerships with local businesses, fostering community growth and success.
Customer Representative, [Previous Company]
- Served as a customer representative, providing exceptional service and support to customers.
- Handled inquiries, resolved issues, and ensured customer satisfaction.
- Maintained a high level of professionalism and effective communication to meet customer needs.
Private Digital Banker, [Commerzbank Stuttgart]
- Engaged with customers as a private digital banker, providing digital banking services and support.
- Expertly handled tasks such as blocking/unblocking accounts, ordering new cards, and updating customer details.
- Fostered strong customer relationships through exceptional service and personalized engagement.
Outbound Sales Agent (Home Office), [Telekom]
- Successfully worked as an outbound sales agent in a home office environment.
- Proactively promoted products and services to prospective customers, meeting sales targets.
- Demonstrated effective communication skills to articulate product benefits and close sales.
[Education]
Expertise in Marketing Course, [LUMS University]
- Completed a specialized marketing course from LUMS University, acquiring skills in Facebook Ads, Google Ads, Instagram Ads, and TikTok Ads.
- Gained comprehensive knowledge of digital marketing strategies and techniques.
A-Levels (equivalent to Abitur), [Cambridge University]
- Majored in Business Management and Computer Science.
[Skills]
- Remote work and time management
- Customer service and sales
- Online web development
- Logistics and 3PL services
- Digital banking and customer engagement
- Facebook Ads, Google Ads, Instagram Ads, and TikTok Ads
- Marketing strategies and campaign management
- Fluent in English and German (C1 level)
- Tech-savvy and innovative mindset
- Fast learner and adaptable
- Excellent communication and interpersonal skills
[Projects and Freelance Work]
- Nodexlogistics UG - nodexlogistics.com
- Cyberknot.net
- Webedge web development
- Freelance work as a web designer and manual app tester
[Awards and Involvement]
- Fundraiser for SOS Kinderdorf
- Active involvement in [mention any relevant professional or industry organizations]
[References]
References are available upon request.
Muhammad Faizan Sheikh
