Hala Kanan

Digital Marketing Specialist at Concentrix (2023-04 – 2024-04)

Monitored and analyzed campaign performance on Meta platforms, led Middle East client communications, and built high-value client relationships.

Monitored and analyzed the performance of campaigns on Meta platforms to optimize results and maximize ROI
Led communication with key clients across the Middle East acting as the primary strategic contact throughout all campaign phases
Built and strengthened high-value client relationships by understanding regional business culture, market behavior, and communication nuances
Ensured alignment of digital strategies with brand objectives and market trends

Commercial and Sales Coordinator at TEG (2018-01 – 2020-01)

Handled customer queries, gathered feedback, coordinated between clients and internal teams, and processed external orders.

Responded to customer queries in a timely and accurate way, via phone, email and chat
Gathered customer feedback to share with product, sales and marketing teams
Facilitated smooth coordination between clients and internal teams
Coordinated with external partner companies to process orders confirm availability, and ensure timely delivery

Social Media Coordinator at Gemini Active (2017-01 – 2018-01)

Managed social media accounts, created and scheduled content, and coordinated with external partners.

Managed social media accounts, including creating posts and scheduling content
Communicated with talented individuals to support and organize their personal pages
Wrote professional emails and coordinated with external partners regarding requests and collaborations

Berufserfahrung