Digital Marketing Specialist at Concentrix (2023-04 – 2024-04)
Monitored and analyzed campaign performance on Meta platforms, led Middle East client communications, and built high-value client relationships.
- Monitored and analyzed the performance of campaigns on Meta platforms to optimize results and maximize ROI
- Led communication with key clients across the Middle East acting as the primary strategic contact throughout all campaign phases
- Built and strengthened high-value client relationships by understanding regional business culture, market behavior, and communication nuances
- Ensured alignment of digital strategies with brand objectives and market trends
Commercial and Sales Coordinator at TEG (2018-01 – 2020-01)
Handled customer queries, gathered feedback, coordinated between clients and internal teams, and processed external orders.
- Responded to customer queries in a timely and accurate way, via phone, email and chat
- Gathered customer feedback to share with product, sales and marketing teams
- Facilitated smooth coordination between clients and internal teams
- Coordinated with external partner companies to process orders confirm availability, and ensure timely delivery
Social Media Coordinator at Gemini Active (2017-01 – 2018-01)
Managed social media accounts, created and scheduled content, and coordinated with external partners.
- Managed social media accounts, including creating posts and scheduling content
- Communicated with talented individuals to support and organize their personal pages
- Wrote professional emails and coordinated with external partners regarding requests and collaborations
