General manager
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Experienced hotel management assistant with a focus on overall operations including events, guest services,
Hotel Operations Assistant –
Events, Guest Services & Group
Hotel Adlon Kempinski, Berlin
2022 – Present
Supported daily hotel operations across events, reception, and guest services
Coordinated receptions, private functions, and tourist group arrivals
Handled guest requests, complaints, and
Hotel Operations Assistant – Guest
Experience, Event & Room
Coordination Capella Hotel,
2018 – 2022
Assisted in planning events, meetings, and guest functions
Ensured smooth coordination between front office, housekeeping, and F&B
Maintained 5-star service standards for all guests and events
Ausbildung – Vocational Training –
Düsseldorf, 2015 – 2018
High School Certificate – Shahbandar
ICDL – International Computer Driving
License – GEMS ICT Academy
