DSP at ResCare (2022-06 – Present)
- Performed healthcare-related tasks, such as monitoring vital signs and medication, under direction of registered nurses and physiotherapists.
- Prepared and maintained records of client progress and services performed, reporting changes in client condition to manager and supervisor.
- Entertained, conversed with and read aloud to patients to keep mentally healthy and alert.
- Participated in case reviews, consulted with team caring for client, to evaluate client's needs and plan for continuing services.
- Administered bedside and personal care, such as ambulation and personal hygiene assistance.
- Observed physical and mental condition, intake and output and exercise to monitor client condition.
- Prepared and maintained records of client progress and performed services.
- Served clients regular balanced meals for breakfast, lunch and dinner.
- Helped patients move in and out of beds, baths and wheelchairs.
- Cleaned and organized client's living quarters to make living conditions more hospitable.
DSP at ResCare (2022-01 – 2022-01)
Ride Operator at Carowinds (2021-07 – 2021-10)
- Monitored activities to ensure adherence to rules and safety procedures, and arrange for removal of unruly patrons.
- Kept informed of shut-down and emergency evacuation procedures.
- Maintained inventories of equipment, storing and retrieving items and assembling and disassembling equipment as necessary.
- Directed patrons to rides, seats or attractions.
- Provided assistance to patrons entering and exiting amusement rides, boats and skied lifts and mounting and dismounting animals.
- Inspected equipment to detect wear and damage and performed minor repairs, adjustments and maintenance tasks, such as oiling parts.
- Fastened safety devices for patrons, and provided them with directions for fastening devices.
- Operated, drove, and explained use of mechanical riding devices and other automatic equipment in amusement parks, carnivals, and recreation areas.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Adhered to quality and service standards to support operational goals.
Cleaner/Manager at Roixe's (2016-01 – 2021-07)
- Protected customers from germs and infectious diseases with expert cleaning and sanitizing
- Completed regular deep cleans, including stripping floors, cleaning under furniture, and washing window treatments
- Cleaned areas to achieve expectations set by clients, management, and OSHA standards
- Kept facilities clean and presentable with regular attention to service needs
- Collaborated with team members to meet daily demands and handle challenging projects
- Boosted efficiency by keeping work areas clean, tidy, and free of debris
- Troubleshooted problems and developed successful solutions
- Stayed busy during slow work periods, frequently handling customers and organizing issues
- Supported team with expert Hairstylist, Communication, and sanitization
- Trained junior team members and mentor on important procedures
- Managed weekly and daily cleaning contracts at homes and businesses across [Location]
- Coordinated efforts of wait staff to balance workload between all bar and restaurant sections
- Ensured tables were clean and set before seating guests
- Checked menus to ensure cleanliness and proper presentation
- Maintained seating charts for station rotations
- Kept customers happy, seating each quickly and always resolving complaints to complete satisfaction
- Managed team performance, keeping stations stocked and servers handling side work
