Waitress at Zorbas Beach Hotel (2018-04 – 2018-11)
- Provided friendly and efficient customer service in a fast-paced environment
- Took orders accurately, served food and beverages, and ensured guest satisfaction
- Maintained a clean and organized dining area
Hostess & Sales Employee at TUI Blu Oceanis Beach & Spa Resort (2019-04 – 2019-11)
- Greeted and welcomed guests promptly, ensuring a positive first impression in a busy hospitality environment
- Managed reservations and seating arrangements to optimize table turnover and enhance customer satisfaction
- Coordinated with sales team to promote special events and offers, contributing to increased revenue
- Provided detailed information about menu offerings and promotions to drive sales and customer engagement
- Maintained a well-organized and visually appealing sales and hostess area to attract and assist customers
Sales Manager at Hirsch Apotheke (2020-01 – 2023-12)
- Analyzed market trends and competitor activities to identify new business opportunities and optimize sales strategies
- Built and maintained strong relationships with key clients, resulting in increased customer loyalty and repeat business
- Helped promote products and maintain a clean, welcoming store environment
Account Manager – B2B Sales DACH at Radisson Hotels Group (2023-12 – Present)
- Built and maintained strong relationships with corporate clients across Germany, Austria, and Switzerland, enhancing customer loyalty
- Developed tailored sales strategies for B2B clients in the DACH market, consistently exceeding sales targets
- Manage a portfolio of corporate accounts, ensuring strong long-term relationships
- Identify client needs and provide tailored hotel solutions to support revenue growth
- Negotiated contracts and closed deals to meet revenue targets
- Prepare proposals, contracts, and rate offers for corporate clients
- Delivered high-quality account management to ensure client satisfaction and repeat business
- Managed corporate accounts and handled B2B sales activities
