Laura Licciardello

International Management student at the University of applied sciences Hamburg, which is extraordinaire interested in all aspects of marketing. Demonstrates strength in team work, creative thinking and communication. Highly adaptable and open to feedback with an immense desire to learn.

2019 -

Waitress, Ristorante Bellavista , Luebeck

• Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
• Cultivated warm relationships with regular customers.

Addressed customer issues immediately to guarantee swift resolution.

Remained calm and composed in tense situations involving angry or upset customers.

Completed projects and work assignments despite tight deadlines.

Feb 2021-

Bachelor of Science, University of Applied Science Hamburg, Hamburg

International Management/Foreign Trade

Aug 2010 - Jun 2019

A-level in economics and politics , Geschwister-Prenski-Schule, Luebeck