Lebohang Reginald

Detail-oriented and customer-focused professional with 5+ years of experience across data collection, customer service, and sales leadership roles. Proven ability to collect and capture accurate data, engage diverse stakeholders, and support operational targets in fast-paced environments. Experienced in field research, sales performance, and customer issue resolution, with a strong work ethic and attention to detail. Known for reliability, teamwork, and delivering quality results under pressure.

Field Worker at Statistics South Africa (2022-02 – 2022-05)

• Conducted structured field research and household interviews using CAP, CAWI, CATI, and PAPI methods.
• Collected, verified, and accurately captured population data according to census standards.
• Reviewed field sites and followed survey protocols to ensure data completeness and compliance.
• Engaged professionally with community members to support timely data submission.

Cashier at Pick N' Pay (2019-05 – 2020-03)

• Processed customer transactions efficiently, including scanning items and handling payments.
• Delivered consistent customer service, resolving queries, complaints, and returns.
• Maintained accuracy at point of sale through strong attention to detail.
• Supported daily store operations during high-volume periods to ensure smooth checkout flow.

Sales Consultant Team Leader at Market SA (2014-01 – 2017-03)

• Sold company services and solutions while leading and supporting a sales team to meet performance targets.
• Built, maintained, and grew a strong client base through relationship management and follow-ups.
• Identified new business opportunities and maintained a healthy sales pipeline for future deals.
• Handled customer complaints and service queries to improve client retention and satisfaction.

National Senior Certificate in Grade 12 – Falesizwe Secondary School (2011)