Vodafone GmbH Nov 2021 – Aug 2022
Data Scientist (NLP Engineer) D¨usseldorf, Germany
- Supported the research and development of the virtual customer service (TOBI chatbot) within the Cognitive AI & Data Science department
- Developed a customized data anonymization pipeline using named entity recognition technique, which maximised the freedom of research using anonymized real datasets
- Created and trained a deep learning model for automatically generating dialogues that replicate customer behaviour, allowing the TOBI testing process to be fully automated
- Assisted in the development of the sentiment analysis module of customers’ conversations
- Introduced and conceptualized the chat analysis techniques using process mining tools
- Participated in the deployment process of developed services on AWS using MLOps practices
Qutip , Inc Nov 2017 – Dec 2019
Software Engineer (iOS Developer) Cairo, Egypt
- Led the architectural and implementation processes of the iOS application PharamaTools , a pharmaceutical marketing field force automation application that helps medical sales representatives to automate all their work
- esigned and developed the whole stages of the iOS application Total Retail 360, a TOTAL Egypt maintenance and security proprietary application aimed to digitize and automate Total Egypt’s retail business
- Managed to build a survey engine supporting different forms of questions and integrated it into multiple applications
- Developed and maintained a point of sale (POS) module to synchronize all sales operations within Qyood application
- Optimized the video editing and filters application module, leading to performance enhancement within Funtometo
BioDialog Project, Jena University March 2017 – Aug 2017
Research Engineer Jena, Germany
- Develop a robust deep learning open source content-based image retrieval system for scientific data scientific data
- Achieved a 9% enhancement of retrieved results’ accuracy, and 12.5% retrieval time reduction relative to an old system Ain Shams University Dec 2016 – Sep 2019 Teaching and Research Assistant Cairo, Egypt
- Assisted the teaching and tutorial preparation of computer science underground courses – High Performance Computing – Natural Language Processing – Distributed Systems
- Coached undergraduate students and supervised graduation projects – Image Completion using Generative Adversarial Neural Networks (GANs) – Grayscale Image Colouring using Convolutional Neural Networks (CNNs)