Mark Ahaa
Data Center technician
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Über
Results-oriented and adaptable IT operations professional with over 3years of working experience in customer service, technical support, PC maintenance, and system administration. Possess adeptness in implementing technology-based solutions for business problems, and standards, procedures, and processes that improve business functionality.
EXPERTISE: Strategic Planning, Customer Services, Cross Culture Team Building, Critical Thinking, Strong Work Ethic, Proven Experience in Problem Solving, Technical Troubleshooting.
Berufserfahrung
Amazon Web Services (AWS) GmbH, – Frankfurt am Main, Germany 05/2022 – 11/2022
Data Center Technician
- Inspecting, analyzing, and troubleshooting systems and equipment.
- Maintaining up-to-date knowledge of programming languages, network hardware deployment and administration of various operating systems.
- Collaborating with a team of software and networking engineers to ensure the security and efficiency of data centre server/network
- Monitor customer network servers and storage systems to ensure uptime and efficient resolution of issues.
Ausbildung
Sunyani Technical University – Sunyani, Ghana
Higher National Diploma – Information and communication technology, 09/2016 – 06/2019
