Administrative & Operations Support Officer at Rhein-Neckar Trans GmbH (2026-01 – Present)
- Coordinate daily administrative and operational support, including shared inbox monitoring, correspondence, appointments, follow-up actions and internal communication.
- Maintain employee, vehicle, customer and case-related data; verify completeness and accuracy and ensure orderly digital and physical filing.
- Prepare Excel trackers, status reports, payment and claims documentation, invoice records and management-ready summaries.
- Serve as a reliable contact for employees, customers, insurers and service providers while handling confidential and time-sensitive information.
- Support the standardisation of templates, handover documents and recurring administrative workflows.
Accounts Payable & Financial Controlling Clerk at Modewise GmbH (2025-01 – 2025-12)
- Processed and checked supplier invoices, maintained finance records in DATEV and Excel and supported payment preparation and account reconciliation.
- Prepared financial overviews, management reports and structured documentation for monthly controlling and operational decision-making.
- Coordinated deadlines and communication with internal colleagues and external business contacts.
Administrative Assistant at Naim Service Office (2024-08 – 2025-02)
- Managed telephone and email communication, appointments, correspondence, incoming and outgoing mail and customer documentation.
- Prepared invoices, reports and office records and supported staff administration and onboarding-related documentation.
- Maintained accurate and accessible filing systems and responded to routine customer and administrative enquiries.
Research Interviewer (Part-Time) at infas Institute for Applied Social Science (2023-07 – Present)
- Conduct structured interviews and coordinate appointments for large-scale research projects in accordance with defined procedures and quality standards.
- Document data accurately, protect sensitive personal information and communicate professionally with diverse participants.
Budget & Debt Management Intern at City Administration of Ludwigshafen (2024-03 – 2024-03)
- Supported administrative preparation, budget data checks and documentation within the municipal finance and debt-management unit.
- Prepared and reviewed Excel-based records in accordance with public-sector procedures, accuracy requirements and confidentiality standards.
Project Administration & Research Support Officer at German University of Administrative Sciences Speyer (2018-10 – 2022-07)
- Supported project planning, scheduling, workshops, meetings, presentations and communication with academic and external stakeholders.
- Maintained project files, datasets, reports and administrative documentation and followed up on milestones and deliverables.
- Assisted with budget-related documentation, event logistics and the preparation of professional written materials.
Finance & Administration Officer at Central Bank of Yemen (2007 – 2016)
- Prepared budgets, financial reports and revenue and expenditure analyses and supported internal control and risk-monitoring processes.
- Maintained accurate administrative and financial records and coordinated reporting with departments and local entities.
- Contributed to the implementation and improvement of administrative and accounting systems while handling confidential financial data.
