Nazia Begum

Senior Salesforce Developer with 10+ years of project experience. Hold a German Chancenkarte (Opportunity Card Visa) allowing to start working in Germany. Expertise in Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and Field Service Lightning. Proficient in Apex, Lightning Web Components, Aura Components, Visualforce, and comprehensive Salesforce ecosystem. Experienced with CI/CD pipelines, integrations, and DevOps tools.

Senior Salesforce Developer at Barracuda Networks (2025-04 – Present)

US-based Sales Cloud enterprise platform for 1,500+ users in US, Europe, Canada & India.

• Built real-time integrations between Salesforce and BOS systems using REST/SOAP APIs, enabling serial number synchronization within Order Management and reducing manual effort by 60%.
• Integrated Salesforce with Jira for automated ticket creation and bidirectional sync, reducing incident tracking gaps by 35% and improving cross-team visibility.
• Stabilized broken automations, approvals and notification frameworks, reducing production defects by 45% and increasing deployment success rate to 95%.

Senior Salesforce Developer at Carl Zeiss (2020-02 – 2025-04)

Germany-based CRM platform for 1,000+ global users in Italy, the US, Benelux & India.

• Built scalable Sales Cloud solutions using Apex, LWC, Flows, and Platform Events, increasing automation by 40% and improving delivery speed by 25%.
• Developed custom Apex (Classes, Batch) and REST integrations, enabling near real-time data exchange and reducing manual sales effort by 35%.
• Managed CI/CD pipelines with Copado and Azure DevOps, cutting deployment effort by 60%.
• Designed scalable Sales & Service Cloud solutions using Apex, LWC, and Flows to improve sales efficiency and user adoption.
• Built real-time SAP/MDS integrations with REST APIs and Batch Apex to streamline order management and reduce manual errors.
• Configured Service Cloud Live Chat (Omni-Channel, Queues) to improve case routing and SLA compliance.
• Optimized CI/CD and document automation using Copado, GitHub, Azure DevOps, Formstack, and Adobe Sign to accelerate releases.

Salesforce Developer at Bristlecone (2018-11 – 2020-01)

Germany-based enterprise Sales Cloud transformation platform managing for 800+ users in Germany & EU.

• Developed Apex and REST integrations and customized business processes using Apex and Aura Components, reducing manual effort by 40% and increasing automation coverage by 35%.
• Managed deployments via Change Sets, improving release stability and reducing post-release defects.

Salesforce Developer at Mindtree (2015-03 – 2018-11)

US-based enterprise Salesforce CRM used in US, Germany & India by 1,000+ users.

• Built scalable Apex (Triggers, Batch) and Flows while developing executive Reports and Dashboards, increasing automation efficiency by 45%, improving system performance by 40%, and enhancing reporting accuracy and decision-making speed by 30%+.

Bachelor of Technology in Information Technology – Jawaharlal Nehru Technological University, Kakinada (2010-08 – 2014-06)