Nazia Begum

Senior Salesforce Developer at Barracuda Networks (2025-04 – Present)

US-based Sales Cloud enterprise platform for 1,500+ users in US, Europe, Canada & India.

Built real-time integrations between Salesforce and BOS systems using REST/SOAP APIs, enabling serial number synchronization within Order Management and reducing manual effort by 60%.
Integrated Salesforce with Jira for automated ticket creation and bidirectional sync, reducing incident tracking gaps by 35% and improving cross-team visibility.
Stabilized broken automations, approvals and notification frameworks, reducing production defects by 45% and increasing deployment success rate to 95%.

Senior Salesforce Developer at Carl Zeiss (2020-02 – 2025-04)

Germany-based CRM platform for 1,000+ global users in Italy, the US, Benelux & India.

Built scalable Sales Cloud solutions using Apex, LWC, Flows, and Platform Events, increasing automation by 40% and improving delivery speed by 25%.
Developed custom Apex (Classes, Batch) and REST integrations, enabling near real-time data exchange and reducing manual sales effort by 35%.
Managed CI/CD pipelines with Copado and Azure DevOps, cutting deployment effort by 60%.
Designed scalable Sales & Service Cloud solutions using Apex, LWC, and Flows to improve sales efficiency and user adoption.
Built real-time SAP/MDS integrations with REST APIs and Batch Apex to streamline order management and reduce manual errors.
Configured Service Cloud Live Chat (Omni-Channel, Queues) to improve case routing and SLA compliance.
Optimized CI/CD and document automation using Copado, GitHub, Azure DevOps, Formstack, and Adobe Sign to accelerate releases.

Salesforce Developer at Bristlecone (2018-11 – 2020-01)

Germany-based enterprise Sales Cloud transformation platform managing for 800+ users in Germany & EU.

Developed Apex and REST integrations and customized business processes using Apex and Aura Components, reducing manual effort by 40% and increasing automation coverage by 35%.
Managed deployments via Change Sets, improving release stability and reducing post-release defects.

Salesforce Developer at Mindtree (2015-03 – 2018-11)

US-based enterprise Salesforce CRM used in US, Germany & India by 1,000+ users.

Built scalable Apex (Triggers, Batch) and Flows while developing executive Reports and Dashboards, increasing automation efficiency by 45%, improving system performance by 40%, and enhancing reporting accuracy and decision-making speed by 30%+.

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