Olga Grigoryeva
IT Project Manager
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Über
Self-motivated, dedicated IT Project Manager with 8+ years of professional experience in devising processes, managing cross-function distributed teams, and delivering a product in a timely manner with an extremely high sense of personal responsibility. Highly skilled in project management, planning, and forecasting risks.
I'm looking for a role in an inspiring and forward-thinking company where I can scope, plan and lead the project lifecycle, supervise team members, lead the changes and transformation, ensure deadlines, and collaborate cross-functionally with stakeholders on different company levels leveraging Russian.
Based in Berlin, Germany, open for relocation, valid EU work permit
Berufserfahrung
Concentrix / Project Manager 2021 - 2022, RnD department, Berlin
- Maintained customer accounts through system tools CRM
- Coordinated customer service technical support escalation projects, ensuring timely and satisfactory resolution of thorny customer issues
- Implement and optimize new and existing processes
- Control and coordinate cross-functional distributed teams (hard- and software)
- Analyzing product metrics
- Roadmap development, control release, report preparation
- Organization of development processes (scheduling tasks, tracking deadlines, eliminating blockers and internal problems)
- Manage a development team/ held regular meetings to prevent “unexpected obstacles” in the project
- Communication with stakeholders, internal and external clients
2016 - 2018, Web application firewall | RnD department, Moscow
- Successfully saved 3% of the annual budget/ Reduced product delivery lag by 5x
- Manage client inquiries and reports, reports preparation
- Holding regular meetings to prevent “unexpected obstacles” in the project
- Developed business by providing technical support and relationship management across cross-functional distributed teams at new and existing accounts
- Team coordination/Analysed risks/Release schedule and control
- Successfully shipped over 40 releases in a fast-paced environment
- Work with internal and external clients to assess objectives/goals
- Analyse, define, and document business processes and requirements
Ausbildung
Google Project Management: Professional Certificate
2022 - nowLe Wagon / Software Development
2022, Paris
Learned and used HTML, CSS, Bootstrap, ES6, React, SQL, Git, GitHub, Heroku, Ruby on Rails, OOP, algorithms, PostgreSQL
Moscow Institute of Physics and Technology / Business Information and communication technology
2013 - 2014
Moscow State University of Economics, Statics and Informatics / M.S. in Applied Informatics in Management | 2008 - 2013