Parvez Alam

Hardworking and enthusiastic worked towards a Junior IT Executive. Seeking to use my IT Management and Hardware knowledge is responsible for developing, testing, and deploying Hardware applications within the company. Which is includes software systems, networks, IT Manager for administration of Windows Server 2012.Windows Server 2008 File Server and Exchange Server 2013, printers and scanners, Fax machines. and troubleshooting in a team environment.

International Office Machines Ltd (IOM)

Junior IT Executive, Dhaka | 2020 - 2022

• Installing, Configuring and servicing Computer Hardware, software, system Administration and Networking.
• Knowledge of Operating systems and virtual Machines, Windows, Mac OS,, VMs. Network Security Control support, Local Area Network LAN, Virtual Private Network VPN, Support Windows 7,8,9,10.
• Facilities Configuration & Troubleshooting of Microsoft Outlook 365, 2007,2010.
• Responsible for the technical support and troubleshooting for Barcode Scanners, POS printers, POS Terminals, handheld terminals, Barcode printers etc.

Computer Hardware Technician, Dhaka | 2017 - 2019

• Configure Hardware, devices and software to set up work stations for employees.
• Tested and Installed Motherboards, graphics cards on desktops and laptops for corporate staff.
• Setup, Installed and find out the solution, configured computers in various business locations to support operations and reporting.

Service Engineer, Dhaka | 2013 - 2017

• Analyzed, troubleshot and diagnosed problems and provided prompt repair and solution.
• Installed, configured and tested equipment on specialized platforms.
• Tested and checked performance of hardware and software programs.
• Provides customers with regular reports and feedback on their service requests.

Applied Mathematics for Network And Data Sciences

Hochschule Mittweida University of Applied Science, Mittweida | 2021 - Present

Master's of Science

Computer Science & Engineering

Dhaka International University, Dhaka | 2016 - 2020

Bachelor's of Science

Computer Engineering

Habiganj Polytechnic Institute, Sylhet | 2008 - 2012

Diploma in Engineering