Princess Ubandoma

Business Administration with Informatics student at FH Südwestfalen with hands-on experience supporting SAP S/4HANA business processes, SAP SD operations, and cross-functional project teams. SAP S/4HANA (TS410)-certified with expertise in business process analysis, SAP testing, process documentation, and stakeholder collaboration. Passionate about helping organisations transform business processes through SAP consulting, enterprise transformation and digital innovation.

Working Student - SAP Business Process Support - Vorwerk Services GmbH - Wuppertal, Germany

(2025-07 - 2026-06)

• Supported SAP S/4HANA business process improvement initiatives in collaboration with SAP consultants and cross-functional stakeholders.
• Analysed business requirements and maintained business process documentation using Confluence and Jira.
• Consolidated Miro (Everest Monitor) assessment results across Social, Product/Service and Structure into an editable Excel radar chart.
• Assisted with SAP testing, issue analysis and solution validation during system enhancement activities.
• Prepared project documentation, reports and management presentations using Microsoft Excel and PowerPoint.

Working Student - SAP Consulting - SEC GmbH - Walldorf, Germany

(2024-12 - 2025-04)

• Collaborated with SAP senior consultants to analyse client requirements and implement SAP SD solutions aligned with business process needs.
• Configured SAP Sales & Distribution (SAP SD) solutions to support client-specific business processes and system customization.
• Supported MDM activities by reviewing, validating and maintaining business data in SAP to ensure data quality and consistency.
• Analysed client requirements and translated business needs into SAP configuration solutions. Supported SAP Fiori and SAP GUI testing, validation and demonstration activities during project implementation.
• Documented business processes, functional requirements and system configurations to support successful project delivery.
• Worked with cross-functional teams using Jira, SharePoint and Figma throughout SAP implementation projects.

Working Student - IT Software Support - Francotyp-Postalia Digital Business Solutions - Berlin, Germany

(2022-03 - 2024-11)

• Delivered technical support for business software solutions while analysing user requirements and resolving application issues.
• Produced technical documentation and user training materials to improve knowledge sharing.
• Managed software incidents using NetSuite, Cerberus, Freshdesk and Redmine.
• Supported business users through remote troubleshooting and stakeholder communication.
• Collaborated with internal teams to improve operational efficiency and service quality.

B.Sc. - Business Administration with Informatics - FH Südwestfalen (2022-01)