Front Desk Agent
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Motivated and reliable professional with proven experience in hospitality and retail. Skilled in guest service, front desk operations, cash handling, and problem-solving under pressure. Strong ability to work independently during night shifts while maintaining a professional and welcoming atmosphere for guests.
SCANDIC MÜNCHEN MACHEREI, MUNICH
OCT 2024 – AUG 2025
-Managed check-in and check-out processes efficiently during night hours.
-Handled guest inquiries, complaints, and special requests with professionalism.
-Monitored security, prepared daily reports, and ensured smooth night operations.
-Assisted with reservations, billing, and guest services using hotel software.
-Maintained lobby cleanliness and guest comfort during overnight shifts.
