Raheel Ahmed

Motivated and reliable professional with proven experience in hospitality and retail. Skilled in guest service, front desk operations, cash handling, and problem-solving under pressure. Strong ability to work independently during night shifts while maintaining a professional and welcoming atmosphere for guests.

FRONT DESK AGENT

SCANDIC MÜNCHEN MACHEREI, MUNICH

OCT 2024 – AUG 2025

-Managed check-in and check-out processes efficiently during night hours.

-Handled guest inquiries, complaints, and special requests with professionalism.

-Monitored security, prepared daily reports, and ensured smooth night operations.

-Assisted with reservations, billing, and guest services using hotel software.

-Maintained lobby cleanliness and guest comfort during overnight shifts.

TECHNICAL UNIVERSITY OF MUNICH

MSC Civil Engineering