Rickoe Jones

Motivated with hands-on experience in leadership and operations across fast-paced industries including manufacturing, food service, and hospitality. Proven success in building team performance and improving processes. Currently pursuing studies at the Aviation Institute of Maintenance to gain technical training and further develop business skills.

Packer at FedEx (2025-08 – 2025-10)

Prepared, labeled, and packaged high-volume shipments while maintaining quality standards and safety protocols

• Prepared, labeled, and packaged high-volume shipments to meet daily production targets and maintain customer satisfaction
• Conducted quality checks to ensure all outgoing packages met company standard
• Operated warehouse equipment and followed safety guidelines to maintain secure work environment
• Collaborated with team members to reduce order processing times

Manager at Taco Bell (2024-06 – 2025-08)

Supervised daily store operations and managed team of 10 employees with focus on food safety, quality, and customer service

• Supervised daily store operations, ensuring alignment with food safety guidelines and quality, customer service
• Managed team's scheduling, task delegation, and shift coverage for a team of 10 employees
• Trained/mentored new hires and team leads to strengthen overall store performance
• Oversaw inventory, POS management, daily deposits, and performance reports

Team Lead at Taco Bell (2023-09 – 2024-06)

Delivered fast, friendly service in high-volume environment while maintaining quality standards and food safety compliance

• Delivered fast, friendly, and accurate service in a high-volume environment while maintaining company quality standards
• Maintained cleanliness and compliance with all safety, sanitation, and food handling procedures
• Operated POS systems, processed payments, and balanced cash drawers at the end of each shift
• Brought new ideas to the team (menu items, how we could improve service, etc.)

Busser/Restaurant Support at Olive Garden (2023-08 – 2024-06)

Supported servers and coordinated large parties while maintaining high turnover and brand service standards

• Supported servers by clearing tables, refilling beverages, and resetting dining areas quickly to maintain high turnover
• Assisted with large party coordination, food running, and order accuracy
• Collaborated with kitchen and front-of-house teams to ensure smooth dining experience
• Recognized by management for reliability, teamwork, and upholding brand service standards

Welding – Aviation Institute of Maintenance (2025-08)

High School Diploma – Lithonia High School (2025-05)