Roxana Claudia Andrei

Experienced aviation professional with over 15 years of experience in airport operations and customer service within international environments. Proven track record of delivering high-quality passenger experiences, ensuring operational efficiency, and maintaining safety standards. Highly adaptable, detail-oriented, and customer-focused, with strong communication skills and the ability to perform under pressure.

Multilingual professional with experience in administrative coordination and team support.

Flight Controller / Flight Operations Supervisor - Acciona Airport Services Frankfurt / Wisag GmbH - Frankfurt Airport

(2011-05)

• Responsible for flight operations services including check-in and boarding, and flight control tasks
• Supervised passenger check-in procedures, improving efficiency and customer satisfaction
• Performed administrative office duties, including documentation, data entry, and report preparation
• Ensured smooth and efficient passenger flow during high-volume operations

Administrative Coordinator - André GmbH & Co.

(2007-01 - 2011-03)

• Coordinated employee scheduling and administrative processes, supporting efficient workforce management

Bachelor of Laws (LL.B.) - International Law - Dimitrie Cantemir University, Bucharest (2001-01 - 2005-01)

High School - Advanced courses: English and French - High School "Tudor Vladimirescu" (1996-01 - 2000-01)