Business Intelligence Manager
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Business Intelligence Manager with 20+ years of experience bridging the gap between raw data and business insight.
Skilled in both engineering and analytics, with a track record of designing join-ready data sources that power high-performance dashboards.
Experienced in developing new solutions and supporting legacy systems, ensuring clarity, consistency, and traceability across the BI landscape.
Proficient in SQL, Tableau, and R. Known for resolving reporting discrepancies, streamlining dashboard development, and reducing support overhead—enabling faster decisions and stronger stakeholder trust.
driving a 95% reduction in support cases across two critical dashboards and significantly enhancing operational efficiency.
I earned a Master’s in Software Engineering and built 20+ years of hands-on experience delivering data products, automating analytics pipelines, and leading cross-functional collaboration. My training has been shaped by solving real-world problems—like automating dominance analysis across 800+ datasets, building dashboard-ready models, and reducing support cases by 95%. I specialize in last-mile data engineering, stakeholder-facing delivery, and scalable BI solutions using tools like Tableau, Snowflake, Python, and SAS.