Sivert Spjoetvold

Hey there! 👋 I'm a fresh graduate excited about UI design and all things creative and innovative.

My background is pretty diverse - I've dabbled in makeup artistry and payment processing, where I've learned to both be creative and inspirational as well as technical and organized.

I've been on a journey to find where my background can merge and I can use my skills the best, but I've finally cracked the code. Now, I'm ready to dive into UI design with my solid grasp of design principles and new tech trends.

I'm all about teamwork and making a real impact. Whether it's crafting user-friendly designs or coming up with out-of-the-box solutions, count me in!

Here's what I bring to the table:

-UI Design skills

-Problem-solving chops

-Great communication

-Detail-oriented mindset

-Sales and customer trust-building skills

Let's connect and chat about bringing some cool designs to life together! 🚀

Junior Manager Case Management | Zalando Payments GmbH, Berlin

Oct 2019 - Jun 2023

• Led the "sneak-peak" project, enhancing collaboration across 9 teams, boosting survey satisfaction by 48%.
• Optimized task distribution for a team of 18, increasing productivity.
• Organized daily and weekly remote work meetings, ensuring seamless communication and collaboration.
• Supported team with difficult cases and technical challenges, improving efficiency and knowledge.

Senior Specialist CuCa Nordics | Zalando GmbH, Berlin

Nov 2016 - Oct 2019

• Managed scheduling for a team of 14, optimizing resource allocation and productivity.
• Developed and delivered over 50 training programs, enhancing team skills and performance.
• Handled escalated customer inquiries and complex cases, maintaining high service levels.
• Provided ongoing support to team members for questions and challenges.

National Makeup Artist | Shiseido Norway, Berlin

Jan 2013 - Jun 2016

• Organized customer events, doubling store turnover and enhancing brand visibility.
• Led training sessions for retailers, improving brand reputation and sales nationwide.
• Exceeded sales targets during promotions, driving brand revenue.

Skills and Achievements

• Project Leadership
• Team Collaboration
• Task Optimization
• Remote Work Coordination
• Customer Service Excellence
• Training and Development
• Sales and Event Management

UI Design Certificate | 2024 CareerFoundry

Skin Care and Makeup artistry | 2010 Nikita Norsk Hudpleieskole