Call Center Operations Management pursuing Masters
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I have over 17 years of work experience in Call centre Operations and management.
I have managed large teams across US, UK, Australia and supporting European Operations in Customer Service, Technical Support, Sales and Retention.
I am proficient in English speaking, using Excel, Powerpoint, Sharepoint and working on CRM applications like Salesforce, Zendesk
I am currently pursuing my Masters in Data Science, AI and Digital Business from GISMA Potsdam and am open to working in Berlin or Potsdam
17 Years Call Center operations experience.
