Vamsi Krishna

Certified SAP SD Consultant with over 7 years of experience as an SAP SD consultant with strong expertise in end-to-end Order-to-Cash processes, including both implementation and support projects. Experienced in S/4 HANA implementations involving requirement gathering, configuration, testing, and go-live activities, along with production support focused on resolving complex issues and ensuring system stability. Also offers secondary skills in SAP CS (Customer Service) and SAP SM (Service Management) also Knowledge on ABAP Debugging.

SAP SD - SM ASSOCIATE TEAM LEAD at ACCENTURE SOLUTIONS (2023-07 – 2026-03)

Application Development and Support for F. Hoffmann-La Roche A. and Fresenius (Life Sciences and Pharma)

• Worked closely with business users to support end-to-end Service related billings, installation and deinstallation Workorders, equipment master data, handling issues in sales orders, deliveries, and billing, STO's, Intercompany Scenarios, Returns, Inhouse repair orders.
• Actively handled daily support tickets (P1–P4) and ensured timely resolution while keeping users informed.
• Worked on service-related processes like repair and work orders, understanding how they integrate with SD billing.
• Collaborated with the technical team to implement enhancements and bug fixes.
• Supported interfaces and IDocs, checking failures and reprocessing them to ensure smooth data flow between systems.
• Coordinated with cross-functional teams (FI, MM, PP/WM, Basis, Sales force, Middleware(Mule), PI, ABAP) whenever issues were impacting multiple areas.
• Contributed to improving support by identifying patterns in issues and suggesting better ways to handle them.
• Worked on brownfield implementation roadmap activities for SAP S/4 HANA.
• Studied and analyzed business workflows to design solutions, including As-Is and To-Be analysis and fit-gap analysis.
• Prepared blueprint and RTM documents through detailed client discussions.
• Used Solution Manager extensively for functional and technical specifications, solution design, and configuration documentation.
• Handled configuration changes based on evolving requirements and prepared functional specifications for ABAP developments.
• Worked on baseline configuration and RICEFW objects.
• Performed end-to-end hands-on sales process configuration.
• Handled unit testing for RICEFW objects and interface testing.
• Prepared data migration solutions for customer, material, and condition records.
• Led SIT for SD sales scenarios involving legacy systems and EWM integration.
• Maintained cutover tasks before go-live and supported business users during UAT in the S/4 HANA system.

SAP SD - SENIOR ANALYST at INFOSYS LIMITED (2019-09 – 2023-07)

Production Support and S/4 HANA Implementation projects for Novartis and JCI

• Ensured timely closure of support tickets while meeting SLA commitments across priorities.
• Handled P1, P2, P3, and P4 priority tickets for SAP SD.
• Coordinated with the ABAP team for logic changes, bug fixes, and functional specification documents.
• Resolved issues related to sales, deliveries, billing, pricing, credit management, and master data.
• Worked on determination, listing and exclusion, availability check, transfer of requirements, contracts, consignment, output determination, and master data issues.
• Supported integrations with MM, FI, APO, PI, PP/QM, ABAP, Basis, BI, and applications.
• Worked on intercompany process, third-party process, and credit approval process.
• Performed necessary SAP SD configurations.
• Involved in UAT testing for end-to-end scenarios and standalone scenarios.
• Supported EUT and KUT trainings and prepared WalkMe guides and PPT documents for end-user reference.
• Worked on condition techniques in pricing determination, revenue account determination, and output determination.

Master's in Business Administration in MBA

Bachelor's Degree