Vivienne Simo

Compliance and Risk Professional with experience in financial services, regulatory compliance, KYC/CDD, sanctions screening, third-party due diligence, risk assessment, and internal controls. Proven ability to strengthen compliance frameworks, support regulatory requirements, and manage risk across multinational environments. Certified in Compliance Fundamentals (House of Training, Luxembourg). Fluent in English and French (C2) with conversational German (B1/B2).

Compliance Specialist (ESG & Third-Party Risk) at Bruker (Life Sciences) (2024-01 – Present)

• Conducted third-party due diligence and risk assessments for more than 1,000+ suppliers — applying a risk-based approach to flag high-risk counterparties and escalate concerns, including those involving restricted and sanctioned countries.
• Strengthened internal controls, audit readiness, and compliance documentation processes.
• Led cross-functional EcoVadis assessment efforts, resulting in Bruker's first Bronze medal.
• Built the company's first internal ESG SharePoint hub — now the central resource for compliance documentation and regulatory guidance.
• Contributed to the rollout of DEI initiatives across HR and Compliance.
• Invited by the CEO to present on sustainability at the company semi-annual meeting.

Aftersales Manager – Service Operations EMEA at Bruker (2020-09 – 2023-12)

• Managed 60+ service contracts annually across international, research, and academic customers in EMEA.
• Owned the full contract lifecycle — renewals, new business, negotiations, and cross-functional sign-off.
• Handled contractual queries and disputes directly with customers, without always escalating to legal.
• Standardised contract documentation and approval workflows, reducing turnaround times across the team.

Account Executive at Altium Europe GmbH (2016-02 – 2020-03)

• Managed international accounts through the full sales cycle — prospecting, negotiation, contract signature, and renewal.
• Designed and ran a marketing campaign to drive service contract uptake, from concept through execution.
• Achieved 149% of quarterly sales targets across a diverse international portfolio.

Key Account Associate at Sonoco (2014-01 – 2015-12)

• Prepared performance reports and presentations for senior stakeholders across international markets.
• Supported pricing reviews and portfolio analysis.
• Delivered SAP Ariba training.

Support Manager (Acting Head of Support) at 1&1 (2011-03 – 2013-11)

• Stepped into an acting leadership role managing a support team handling complex contractual and operational escalations.
• Coordinated process improvements across IT, CRM, and operations.

Account Manager at Arvato (2009-01 – 2011-12)

• Managed B2B client relationships and contract negotiations in English and French.
• Grew SME and university contract portfolio by 15% through structured outreach and relationship management.

Financial Services Specialist at Bank Fund Federal Credit Union (2006-01 – 2008-05)

• Performed KYC onboarding and CDD in line with BSA/AML requirements — customer identification, documentation review, and record maintenance.
• Supported OFAC sanctions screening and monitored account activity for suspicious or unusual transactions, escalating to Risk Management where required.
• Maintained audit-ready files and assisted with fraud prevention and card dispute investigations.
• Handled wire transfers, foreign exchange, and member account services.

M.A. in International Commerce & Policy – George Mason University (2005)

B.A. in Political Science – University of Northern Iowa (2003)

Bachelor in Law – University of Buea (2000)