Vy Dao

A brief summary of myself, I am eager to learn and gain new experiences to develop and step by step build my career path in the project management field. In addition, I am industrious, fortitude, a quick learner, and willing to put all my efforts into working to bring about the most effective results.

[August 2021 - June 2022] Customer service representative and back office assistant

ADLER Vertriebs GmbH & Co. Werbegeschenke KG, Saarbrucken

• Focus on carefulness and meticulousness to bring the accuracy of customer contract when checking voice logs and emails.
• Entering, checking, maintaining and following up on customer orders and customer data on company systems
• Processing written customer inquiries
• In charge of outbound and inbound telephony and emails contacting regards customer data, customer inquiries and complaints
• Social media communication

Stylexchange, Berlin, Germany

• Creating quality content for a multi-social media channel, e.g. Facebook, Instagram, and Twitter.
• Developing marketing strategies and online campaign for every each new product launch
• Making financial plan and contacting KOLs and influencers for promoting virtual fashion products
• Contributing ideas for the company product and website

Hochschule fur Technik und Wirtschaft des Saarlandes, Germany

Double Bachelor's Degree in International Business