Yevhen Boldurskyi

Motivated and technically skilled professional seeking a Player Support Agent, Gaming Tech Support, or QA Testing role. Bringing a solid analytical engineering background combined with a wealth of practical tech troubleshooting experience and high-level gaming expertise. Passionate long-time gamer and tech-savvy PC enthusiast with extensive time dedicated to online gaming.

Possess a comprehensive understanding of gaming culture, high-performance PC hardware configuration, and client-side optimization. Highly experienced in isolating system issues, tuning hardware parameters, and interacting with platform support services from a player's perspective. Highly motivated to use this background to resolve technical issues and ticket requests for players efficiently.

Esports Player & PC Technician

• Achieved a competitive semi-professional level in multiplayer online gaming, notably competing in PUBG PC tournament finals and operating within specialized, closed tournament client environments.
• Gained advanced expertise in underlying game mechanics, meta-game configurations, and identifying intricate, non-obvious software bugs under high-pressure competitive scenarios.
• Interacted heavily with official tournament support staffs, platform administrators, and player ticket systems, gaining crucial insights into the workflows of consumer support and service pipelines.
• Configured, assembled, and maintained custom personal computers, including precise hardware component selection, operating system optimization, thermal maintenance, and network connection troubleshooting.

Bachelor of Science - Electrical Engineering - Ukrainian Higher Education Institution