Alexandra Luu

I drive change through people and ideas, and I would describe myself as an approachable and organized person with strong interpersonal skills and a naturally service-oriented mindset. I thrive in roles where I serve as the first point of contact and help create a professional and positive experience for customers, guests, and colleagues alike. I thrive in dynamic environments where there is room to think big, challenge the status quo, and turn ideas into action.

As a person, I am decisive, skilled at building relationships, and driven by development and optimization. I naturally build bridges between people and disciplines and am motivated by fostering collaboration around shared goals. I work strategically with a focus on the future and have a strong ability to quickly grasp the big picture, make decisions, and drive change.

I am motivated by responsibility, growth, and the opportunity to make a tangible difference.

Lead Digital Specialist at Women In Tech (2026-01 – Present)

Contributed to the development and maintenance of a digital community platform for Women in Tech, focusing on the website's structure, content, and user experience. Designed and optimized user flows across channels including newsletters, event registration, and platform integrations to strengthen community engagement.

Teacher at ReDi School for Digital Integration (2025-01 – 2026-01)

As a volunteer instructor at ReDI School, I taught women and non-binary individuals the basics of UX/UI design, while also serving as a mentor and providing guidance and career counseling.

Digital designer at Valtech, TARGIT, Hedrix, Group Online, Nilio, Bestseller, Welldana, Opinimo

I have worked on the development and design of websites and digital solutions, from the initial concept to the finished product. I have been involved in the entire process, from clarifying requirements and structuring content to creating the visual design and ensuring that the solution is easy and intuitive to use. I have designed and built websites, worked on user experience, and developed graphic materials such as banners, presentations, campaign elements, and visual content for digital platforms.

In my work as a designer, I have collaborated closely with both colleagues and clients, translating ideas and complex requests into clear, usable solutions.

Sales assistant at Magasin, MAC Cosmetics, GameStop, 7Eleven, Fakta, Victoria N Friends børnetøj

I worked as a sales associate, responsible for customer service, providing advice, and day-to-day store operations. I assisted customers, created comfortable and positive shopping experiences, and ensured that every single customer felt seen and understood. I was responsible for restocking merchandise, displaying products, and maintaining the store's visual presentation so that the store appeared inviting and inspiring.

In addition, I handled cashier duties, inventory tasks, and contributed to achieving the store's sales and service goals. This work has strengthened my communication skills, my situational awareness, and my ability to combine service, organization, and sales in a busy everyday environment.

Service assistant/Waitress/Receptionist/Kitchen Assistant at Dronning Louise, Brass Monkey, The Burger, Grill108

I have worked in the hospitality industry as a waitress, hostess, and kitchen assistant in a busy and fast-paced environment. I was responsible for creating a welcoming and professional experience for guests from arrival to departure, handling orders, and ensuring that service ran efficiently and smoothly, even in stressful situations. I worked closely with both the kitchen and front-of-house staff to ensure good coordination and smooth workflows.

The position required a big-picture perspective, flexibility, and the ability to adapt quickly. At the same time, I contributed to the daily operations in the kitchen with preparation, plating, and practical tasks. Through my work, I have developed strong service skills, a natural ability to read people and build good relationships, as well as a calm and solution-oriented approach in busy situations.

House keeper at Four Point Flex hotels, Roberta's Society

I have worked as a housekeeper in busy and fast-paced hotel environments, where I was responsible for ensuring that guests have a clean, welcoming, and comfortable experience. My duties include cleaning and preparing guest rooms to high standards, restocking toiletries, and maintaining overall order and hygiene in both guest rooms and common areas. I work efficiently under time pressure while remaining highly detail-oriented.

The position requires strong organizational skills, reliability, and the ability to work independently, while also coordinating with colleagues to ensure smooth daily operations. Through this experience, I have developed a strong sense of responsibility, an eye for detail, and a service-oriented mindset focused on contributing to a positive guest experience.

Masters in IT: Experience Design – Aalborg University (2023-01 – 2025-01)

Bachelor in Digital Concept Development – Business Academy Aarhus (2019-01 – 2021-01)

AP in Multimediedesigner – Business Academy Esbjerg (2017-01 – 2019-01)