Employment History
IT Manager, Webceo · , Copenhagen
February 2023 — Present
- Built and implemented a system for troubleshooting technology issues. • Created business requirements and technical and quality assurance specifications.
- Worked to constantly improve information technology systems and infrastructure.
•Spokedailywithcustomerpersonnelensuringthatcontractprotocolswere satisfied.
- Increased revenue by implementing integration IT projects and meeting aggressive budget constraints.
IT Specialist , jysk ApS, Germany (remote)
August 2022 — 2023
- Modernized the IT infrastructure and increased its availability; virtualized workloads by 50%
- Performed IT support, both software and hardware, for the with 40 employees
- Allan was Designed - and implemented a network incl troubleshooting system
- Always motivated and supportive of all creative staff, Allan led to excellent workflow and productivity as well as maintaining IT systems with a 100% resolution rate in 24 hours.
- He supported more than 150+ customers and company employees to help desk issues on with day-to-day tasks.
IT Support Specialist L-3, Selskab holding , København
2021 — July 2022
- Modernized the IT infrastructure and increased its availability; virtualized workloads by 50%
- Performed IT support, both software and hardware, for the with 40 employees
- He was Designed - and implemented a network incl IoT troubleshooting system
- Always motivated and supportive of all creative staff, Allan led to excellent workflow and productivity as well as maintaining IT systems with a 100% resolution rate in 24 hours.
- He supported customers and company employees to help desk issues on with day-to-day tasks.
IT Management, OK Handel Aps, Denmark-København
November 2017 — October 2020
- Worked directly with the CEO to implement IT solutions to increase billing efficiency by 85%
- provided support to over +200 customers and office employees
- he was successful in working with vendors to reduce equipment costs by over 20%
- design of 11 large projects of the online store of industrial supplies
- Provided business analytics CS support
- mplemented HIPAA compliant cloud storage solution to increase patient record availability by 75%
Support Technician , Caterpillar .inc, turkey
January 2014 — December 2016
- Proposed and executed global hardware upgrade plan for 700+ computers • Provided support for well over 200 staff members
- Oversaw and planned electrical specifications for new systems.
- Designed 16 major projects in Autocad
IT Specialist L-1, ICT company (PHONE TO PHONE), turkey
September 2008 — 2014
- WorkedwithBarracudaSpamandFirewall300applianceforemailfiltering
- Maintained optimal network performance by performing network monitoring and analysis.
- Ensured data quality worldwide for 31 countries and 14.000 associates
Technical Specialist, OMRON Electronics, turkey
August 2003 — December 2008
- Provided outstanding technical support to clients.
- Brought forth exceptional technical competency.
- Cultivated and maintained up-to-date industry and technical knowledge of all related fields to better solve customer issues.
