Olivers Univers K

I work in the gap between the brand and the audience. I understand the business side because I have worked inside service, sales and brand environments - and I understand the audience side because I have spent years creating content for real brands.

My role is to translate between the two: identify what a brand is trying to solve, understand how people actually perceive it, and turn that insight into a practical content strategy, concept and execution.

Cabin Crew at SAS (2025-03 – Present)

• Communicate, sell and deliver service under pressure across different passenger profiles, cultures and expectations - strengthening my ability to read people and adapt quickly.
• Consistently achieve sales targets and help train new colleagues in sales techniques, service and communication.
• Built strong experience in customer psychology, trust, service recovery and representing a major brand consistently in high-pressure environments.

VIP Host at Royal Arena (2023-02 – 2025-07)

• Represented the venue for corporate clients across around 100 concerts, football and esports events, managing high-expectation customer experiences.
• Solved unexpected problems in real time while protecting the brand experience - a practical education in hospitality, communication and human behaviour.
• Learned how strong experiences translate into reputation, loyalty and the kind of moments people naturally want to talk about and share.

Content Creator & On-Screen Host at Freelance (2022-01 – 2024-12)

• Developed concepts, hooks, scripts and social-first campaigns for 15+ brands, working from brief through filming, presenting, editing and final delivery.
• Created content designed for organic social and paid campaigns, balancing brand requirements with attention, retention and clear calls to action.
• Worked both in front of and behind the camera, adapting the message and visual language to each brand while keeping the content human and credible.
• Worked across categories including technology, retail, health, hospitality and service - often translating products or processes that were difficult to explain at first glance.

Project Management studies – Niels Brock

HHX - Business & Commerce