Camil Cespedes

Administrative and operations professional with experience supporting clients, coordinating schedules and logistics, organizing sensitive information, and keeping day-to-day processes moving across remote healthcare and legal environments and international nonprofit and community-based organizations. Experienced in client intake, appointment scheduling, documentation, follow-up, logistics coordination, team support, translation, and program/event planning. Maintained 98–100% accuracy and quality in a fast-paced remote healthcare environment while communicating professionally with clients in English and Spanish.

Additional experience leading ministry programs, coordinating teams and volunteers, planning events, developing ministry plans, and supporting international teams gives me a practical combination of organization, communication, coordination, service, and adaptability.

Intake Specialist at United States Law Firms (2025-10 – 2026-03)

Supported client intake operations for multiple law firms, serving as an initial point of contact and helping move new inquiries into organized, actionable information.

• Served as a professional first point of contact for clients across multiple law firms, including Holcomb Law & Mediation Center, Clarity Family Law, The Bledsoe Firm, and 199 Legacy Law.
• Gathered, organized, and documented detailed client and case information with accuracy and attention to detail.
• Managed intake workflows from initial information gathering through follow-up and appropriate case routing.
• Communicated clearly and professionally with clients discussing sensitive legal matters.
• Handled confidential information with discretion and care.
• Adapted to different firm workflows and client needs while working in fast-paced remote environments.

Appointment Setter at RadNet (2024-11 – 2025-04)

Supported patient scheduling and communication for a radiology network while maintaining high accuracy in a fast-paced remote environment.

• Managed inbound and outbound calls in English and Spanish.
• Scheduled medical appointments and verified patient information accurately.
• Maintained 98–100% accuracy and quality performance.
• Balanced scheduling, information verification, documentation, and client communication within performance-driven workflows.
• Used Five9, Cisco Jabber, and Google Drive for communication, call management, and documentation.

External Host & Translator at AYO Foundation & Faith-Based Organizations (2023-03 – 2026-12)

Supported international teams through logistics, communication, translation, scheduling, and on-site coordination.

• Hosted and supported international teams connected with organizations including Fundación AYO, Food for the Hungry Dominican Republic, E3 Partners, One More Child, and Iglesia Bíblica de la Gracia.
• Coordinated schedules, logistics, team communication, and on-site needs.
• Supported international visitors throughout multi-day activities and community-based programs.
• Provided English–Spanish and Portuguese translation during mission activities, church gatherings, and community outreach.
• Served as a communication and cultural bridge between international teams and local communities.
• Responded to changing schedules and on-site needs while helping keep activities organized and moving forward.

Program Coordinator at One More Child (2024-01 – 2026-12)

Supported program activities and coordination involving teams, participants, communication, and execution.

• Supported planning and coordination of program activities and related logistics.
• Organized tasks, schedules, communication, and activity requirements.
• Coordinated with people involved in program execution and provided ongoing follow-up.
• Helped ensure activities were prepared, communicated, and carried out effectively.

Private English Tutor at Self-employed

• Provided individualized English instruction based on each student's proficiency level and learning needs.
• Planned and adapted lessons focused on practical communication and comprehension.
• Managed scheduling, communication, and ongoing follow-up with students and families.
• Adjusted teaching methods based on individual progress and needs.

English Teacher at IAS Institute (2021-01 – 2022-12)

• Taught English to students across different proficiency levels.
• Developed and adapted lesson plans around communication and comprehension objectives.
• Adjusted teaching approaches according to student needs and classroom dynamics.
• Supported students in building confidence in spoken and written English.

Ministry Program & Team Leadership at Church-based Organizations (2019-01 – 2026-12)

• Led youth and children's ministry teams and programs.
• Participated in the development of ministry strategy and planning across multiple ministry areas.
• Planned and coordinated church events, activities, schedules, and operational details.
• Coordinated people, responsibilities, timelines, and activities during events and ministry programs.
• Supported communication and collaboration across different ministry teams.
• Helped develop structured plans for ministry activities and ongoing program execution.

Master's Degree in Branding & Brand Communication – ESDESIGN, Spain

Bachelor's Degree in Advertising – Universidad del Caribe, Dominican Republic