Carlos Melo

Results-driven sales professional with over three years of experience in sales and customer services. I have developed strong expertise in managing the full sales process, from prospecting and identifying client needs to negotiating, closing deals, and consistently achieving assigned targets. I am seeking a sales position where I can continue growing professionally and contribute to a high-performance team.

I am particularly interested in joining you because of its strong culture, focus on results, and opportunities for professional growth within a competitive and dynamic environment. I am confident that my experience, commitment, and performance mindset would allow me to add immediate value to the team.

Sales Agent at ERC Global (2023-02 – 2024-07)

Active seller of services and work spaces with responsibility for managing the delivery of each product effectively.

• Closed sales consistently by identifying customer needs and offering tailored service solutions.
• Generated new customer accounts and accurately created client profiles in internal systems.
• Conducted follow-ups with existing clients to drive retention and increase revenue.
• Sold internet, residential services, cable packages, and mobile line plans.
• Managed outbound sales campaigns, focusing on proactive customer acquisition.
• Handled high call volumes while maintaining quality and performance standards.

Receptionist at PYHEX Work (2023-02 – 2024-07)

Intermediary for customer needs and responsible for managing office and space rentals.

• Capture and registration of new leads.
• Management of corporate emails.
• Sale of services and work spaces.
• Responsible for processing office and space rentals.
• Intermediary for customer needs.

Call Center Operator at TAGRCOM, SRL (2021-06 – 2021-12)

Active seller of services with responsibility for ensuring compliance with established metrics and attracting potential clients.

• Active seller of services. Ensure compliance with established metrics.
• Attract potential clients. Responsible for managing the delivery of each product effectively.

Bachelor of Science in Graduate in Law – O&M University (2022 – 2024)

2024 Foreign Languages - English immersion program – MESCYT (2024 – 2024)