Carolin Beltre

Highly motivated and detail-oriented Customer Service Representative with over 3 years of experience in customer service and hospitality-focused projects, including work with National Debt Relief. Currently pursuing a Bachelor's Degree in Accounting, which has strengthened my attention to detail and love for problem-solving, I bring a sense of responsibility, and a proactive attitude towards learning. Known for delivering excellent client support and maintaining efficiency in fast-paced environments, I am eager to continue growing both professionally and academically.

Technical Support Agent at TLCx Associates (2025-05 – Present)

• Assisting with equipment setup and troubleshooting.
• Guiding users through installation processes and resolving connectivity issues.
• Ensuring timely and accurate billing assistance and account inquiries.
• Delivering excellent customer service through clear communication and effective problem resolution.

Client Success Specialist at Broadway Support Services (2024-01 – 2025-04)

• Provided personalized support to clients throughout the debt relief process, ensuring clear communication and accurate account management.
• Built strong client relationships, collaborated with teams to resolve concerns.
• Maintained organized records to ensure compliance and service quality.

Clinic Secretary at Anacaona Clinic (2021-01 – 2023-12)

• Managed patient appointments and maintained the provider's schedule.
• Handled administrative tasks, including managing patient records and correspondence.
• Answered phone calls and assisted patients with inquiries.
• Maintained a clean and organized office environment.

Bachelor's Degree in Accounting in Accounting – UNICARIBE (2025 – 2029)

E-commerce and Business Management in E-Commerce and Business Management – Santander University (2024 – 2024)

Intermediate Excel in Excel – Santander University (2024 – 2024)