Nicole Collado

Organized, proactive professional with strong attention to detail and hands-on experience in administrative support, calendar management, appointment coordination, customer service, and data entry. Comfortable working independently in a remote environment, managing multiple tasks, and consistently meeting deadlines. I bring an added layer of organization, creativity, and efficiency from my background in graphic design and digital tools, which complements my administrative skill set.

Secretary / Administrative Assistant - Private Medical Office - Santiago, Dominican Republic

(2021-01 - 2023-12)

• Managed the doctor's calendar and patient appointment schedule.
• Handled customer service and correspondence by phone, email, and in person.
• Coordinated appointments and followed up with patients.
• Performed data entry and organized patient records and files.
• Served as the main point of contact for administrative inquiries at the office.

Graphic Designer - SPI - Santiago, Dominican Republic

(2023-01 - 2026-12)

• Planned content, organized projects, and met delivery deadlines.
• Designed covers for school yearbooks.
• Created creative assets and coordinated deliverables for clients.

Graphic Designer - Aig Comunicación Creativa - Santiago, Dominican Republic

(2021-01 - 2023-12)

• Designed digital content and coordinated promotional materials for campaigns.
• Organized and managed multiple projects and deliverables simultaneously.

Production Assistant - Copiado Luis - Santiago, Dominican Republic

(2019-01 - 2019-12)

• Provided customer service and managed custom orders.
• Handled production and quality control of finished pieces.

B.A. - Advertising, Design concentration - Universidad Autónoma de Santo Domingo (UASD) (2021-01)

Technical Degree - Graphic Design, Advertising concentration - Instituto Politécnico Don Bosco (IPIDBOSCO) (2013-01 - 2019-12)