
Analista de datos/Mercadeo
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Hardworking and passionate job seeker with over 5 years of customer services, guest relations and sales experience with strong organizational skill eager to secure entry-level position. Ready to help any team achieve the company goals.
Sales executive representative at Highland Ford (2024-05 – 2025-10)
Delivered tailored vehicle consultations to walk-in and online customers, fostering strong relationships through consultative selling. Managed the full sales cycle—from test drives and financing to final delivery—ensuring a seamless experience. Collaborated with the sales team to meet monthly targets and maintained accurate CRM records with post-sale follow-ups to drive customer satisfaction and retention.
Guest Service Representative (English French) at Privilege Club (2017-11 – 2023-01)
Handled front desk operations in a high-traffic hospitality environment, delivering bilingual service in English and French. Welcomed guests with professionalism and warmth, resolved complaints and discrepancies promptly, and responded to inquiries and special requests to ensure high levels of customer satisfaction. Maintained smooth operations under pressure while enhancing the guest experience through attentive service and efficient coordination.
Certificate in Big Data Analytics – York University (2025-02 – 2025-09)
Bachelor in Marketing & Marketing Research – UNICARIBE DR (2026)