Badereddine Ouali

Motivated and communicative professional with a Bachelor's degree in English Literature. Skilled in customer communication, problem-solving, and multilingual interaction. Experienced as a téléopérateur/customer service representative with strong abilities in assisting clients, handling inquiries, and maintaining positive customer relationships.

Fluent in English, French, and Arabic. I am passionate about working with children and in childhood education, and I am highly motivated to develop my career in this field.

Téléopérateur / Customer Service Representative - KHADAMATY_CONDOR

(2025-05)

• Assisted customers professionally through phone communication
• Resolved customer issues and provided accurate information
• Maintained strong communication and listening skills
• Improved customer satisfaction through effective support
• Worked efficiently in a team environment

Bachelor's Degree - English Literature - Algiers 2 University (2020)