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Hiba Hamza

Hiba Hamza

English graduate seeking Customer Support Representative position

كفاءة
Barakiعضو منذ ٣ أغسطس ٢٠٢٦
Excellent Written & Spoken EnglishEmail & Chat SupportProblem SolvingActive ListeningConflict ResolutionMicrosoft Office (Word, Excel, PowerPoint)Google WorkspaceTime ManagementAttention to DetailTeamworkAdaptabilitydata entrytyping accuracymultitaskingwilling to learn CRMMicrosoft WordMicrosoft ExcelMicrosoft PowerPointGoogle DocsGoogle SheetsZoomMicrosoft TeamsGmailInternet Researchدعم العملاءإتقان اللغة الإنجليزية كتابةً وتحدثاًدعم البريد الإلكتروني والمحادثةحل المشكلاتالاستماع الفعّالحل النزاعات
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Excellent Written & Spoken EnglishEmail & Chat SupportProblem SolvingActive ListeningConflict Resolution

نبذة

English graduate with over three years of professional experience in communication, problem-solving, and working with people in fast-paced environments. Skilled at assisting customers, handling inquiries, resolving issues with empathy, and maintaining professionalism under pressure. Seeking a remote Customer Support Representative position where I can provide excellent customer service while continuing to develop my career in an international company.

الخبرة

English Teacher at Algeria (2022-01 – 2025-01)

  • Communicated complex information clearly.
  • Answered questions and resolved concerns professionally.
  • Managed multiple tasks while meeting deadlines.
  • Maintained accurate records.
  • Built strong communication and interpersonal skills.

التعليم

Bachelor's Degree in English – University in Algeria

التقييمات