Operations Assistant

We’re hiring a Remote Operations Assistant to support a fast-growing residential cleaning company.

This role keeps daily operations running smoothly managing client communication, coordinating cleaners, organising schedules, and supporting marketing and hiring efforts.

Key Responsibilities

• Respond to new leads and follow up on quotes
• Confirm schedules with clients and cleaners
• Review service photos and maintain organised records
• Support social media engagement and outreach
• Track availability, bookings, and performance metrics
• Assist with hiring and on-boarding cleaners
• Maintain basic bookkeeping and reports

We’re looking for someone who is:

Highly organised and detail-oriented

Confident communicating with clients by phone and message

Proactive, reliable, and tech-comfortable

Experienced in admin, operations, or customer service (preferred)