Clarence Horton

Accomplished and leadership-driven Affordable Housing & Property Management Professional with over 7 years of experience managing high-density, multi-site residential communities in the San Francisco Bay Area. Proven expertise in regulatory compliance (HUD, Tax Credit, SFHA, VASH, LOSP, COC), staff supervision, and strategic tenant relations. I have completed Certified Occupancy Specialist (COS) certification, and scored 98 and 99% on my last REAC/Inspire inspections.

Adept at optimizing occupancy rates, managing operational budgets, and collaborating with cross-functional service teams to ensure housing retention and community safety.

Site Manager II (Mission Bay Block 9 – 141 Units) at HomeRise SF / Community Housing Partnership (2026-07 – Present)

• Operational Leadership: Direct overall property management operations for a 141-unit community, ensuring strict adherence to the HomeRise Housing Operations Manual and local emergency protocols.
• Staff Supervision & Development: Supervise, mentor, and evaluate the on-site management team, including the Maintenance Supervisor, Assistant Site Manager, and Desk Clerks, to foster high performance.
• Compliance & File Management: Oversee regulatory compliance for local, state, and federal programs; manage the collection and accuracy of income certifications, rent worksheets, and subsidy calculations.
• Occupancy & Intake Coordination: Serve as the primary liaison with the San Francisco Housing Authority (SFHA) to manage referrals and maintain optimal building occupancy.
• Financial Oversight: Prepare complex monthly, quarterly, and annual financial/demographic reports; manage monthly subsidy balance tracking and streamline agency payment requests for timely rent collection.
• Resident Services & Retention: Partner closely with internal and external case management teams to strategize lease enforcement, resolve conflicts, and minimize barriers to housing retention.

Property Manager (Beth Asher Senior Apartments (TC/HUD) & Fairmount (TC) – 81 Units) at Satellite Affordable Housing Associates (SAHA) (2024 – 2026)

• Regulatory Compliance: Executed all certification and annual recertification interviews in strict accordance with HUD and Tax Credit (TC) program regulations; audited digital and physical resident files.
• Financial Management: Drafted initial property budgets for supervisor review, audited monthly income/expense statements, and utilized PayScan to approve and code property invoices accurately.
• Rent Optimization: Maintained a strict rent collection protocol to secure payments by the 5th of each month, minimizing delinquency by cross-referencing monthly rent rolls and security deposits.
• Facilities & Safety: Collaborated with Maintenance Technicians and third-party vendors to execute preventative maintenance plans; led monthly "tailgate" safety meetings to ensure full compliance with safety codes.
• Stakeholder Engagement: Convened and chaired regular community Town Hall meetings; partnered with Resident Services to proactively resolve tenant disputes and manage legal evictions when necessary.

Supportive Housing Manager (Elk Hotel & Winton Hotel) at Tenderloin Housing Clinic (THC) (2019 – 2024)

• Team Leadership: Recruited, trained, and managed a diverse property management team across two supportive housing sites, establishing rigorous accountability standards for resident service.
• Performance Management: Conducted regular staff meetings, professional development workshops, and technical skill training to drive team cohesion and career growth.
• Strategic Planning: Partnered with departmental leadership to outline program development objectives, ensuring both hotels met strict occupancy, financial, and safety benchmarks.
• Reporting & Auditing: Generated weekly and monthly data-driven reports analyzing operational gaps; designed and executed targeted workflows to improve rent collection and safety compliance.
• Compliance & Legal Records: Maintained exact digital and physical records to ensure absolute legal compliance and error-free data for federal, state, and local audit reporting.
• Operational Effectiveness: Evaluated the efficiency of property programs continually, implementing immediate corrective actions to resolve building or resident issues.

Some college/ No degree