Lead Bartender & Administrative Support at The Factory Bar (2021-01 – Present)
Lead bartender and administrative support in a high-volume, fast-paced environment managing customer service, administrative operations, and team development.
- Deliver exceptional customer service in a high-volume, fast-paced environment while maintaining strong attention to detail
- Manage administrative tasks including processing orders, deliveries, and payroll using Excel
- Create and maintain spreadsheets for tip distribution and employee payroll
- Coordinate employee scheduling and organize events to ensure smooth operations
- Lead employee development days, fostering a collaborative and efficient team environment
- Spearheaded the creation of a Tiki menu for themed events, increasing engagement and promoting underperforming spirits
- Develop seasonal cocktail menus and actively promote new offerings to drive sales
Bartender / Server at Tucan Tacos & Beer (2025-11 – Present)
Bartender and server in a fast-paced casual dining environment providing personalized service and managing bar operations.
- Set up and break down bar operations, maintaining a clean and efficient workspace in a fast-paced, casual dining environment
- Prepare bar ingredients, including batching syrups and dehydrating fruit for garnishes
- Provide personalized service to 40+ guests per shift, building strong relationships and a base of returning customers
- Manage bar seating and tabletop sections while supporting high-volume service tickets
- Improve efficiency by creating a house berry syrup, reducing prep time and minimizing ingredient waste
- Restock inventory, change kegs, and assist with side work including dishwashing and takeout orders
- Maintain consistent sales through upselling and strong guest engagement
Child Care & Summer Camp Counselor at Lake Ridge Athletic Club (2017-01 – 2020-12)
Provided childcare and camp counseling services with focus on child safety, engagement, and customer service.
- Provided excellent customer service to members, parents, and children in a professional and friendly manner
- Created and led engaging games and activities to keep children active and entertained
- Maintained strong attention to detail regarding children's allergies and individual needs
- Communicated effectively with staff and management to ensure smooth daily operations
- Became a reliable go-to team member known for leadership and initiative
Secretary at Margarita's Financial Dynasty (2014-01 – 2018-12)
Administrative secretary handling customer service, financial record management, and document translation.
- Delivered customer service in person and over the phone, building strong client relationships
- Organized and maintained confidential financial records and filing systems
- Translated documents between Spanish and English to ensure accurate communication
- Scheduled appointments and managed daily office operations with strong attention to detail
- Assisted with banking tasks, bill payments, and administrative support
- Earned performance-based raises and seasonal bonuses for reliability and efficiency
Assistant Coach at Diablo Valley Volleyball (2019-01 – 2022-06)
Assisted in coaching multiple volleyball teams with focus on skill development, performance analysis, and team leadership.
- Assisted in coaching multiple teams and led drills focused on skill development and technique
- Collaborated with head coaches and independently led practices when needed
- Coached at tournaments, providing leadership and strategy during competition
- Tracked and analyzed player performance to improve training and game strategy
- Coordinated team travel and maintained communication with players, parents, and staff
- Fostered a positive, team-oriented environment focused on growth and development
