Roberto Campoverde

I'm a professional with an extensive background in sales, client services and leadership. I'm looking for the opportunity to work in a goal-oriented team. My goal is to work for a company searching for creativity, self-motivation, strong planning, and keen organizational skills, as well as a track record of exceeding expectations.

Sales Business Development | HR Division at Opal Group (2021-11 – Present)

SDR professional responsible to establish, fosters and maintain relationships between sponsors and the company, as well as driving business growth through outbound prospecting efforts, generating sales leads based in the HR Services market that will turn into opportunities and closed business. Conceives, develop and implement partnerships throughout their full cycles, from deal sourcing to building business cases, negotiating agreements, driving, and tracking results. Performs under a competitive environment while building a sales pipeline, managing leads with Salesforce, and deliver impactful sales presentations to key stakeholders.

English to Spanish Translator at Freelance (2018-08 – Present)

Translation of legal, life science, technical and marketing documents. Subtitling of training and sales videos, and transcription of audio/video recordings and documents. Proofreading of translated texts for grammar, spelling and punctuation accuracy. Use of computer-assisted translation software: Trados Studio, OmegaT, and Wordfast.

English-Spanish Interpreter at Language Line Solutions (2021-01 – 2021-11)

Responds to video and audio interpreting sessions and conduct interpretation in a friendly and professional manner. Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions. Speak clearly in both languages using proper pronunciation, enunciation and polite expressions.

Customer Support Project Manager at Yalwa (2019-11 – 2020-12)

Monitor all user-generated content on classifieds website. Lead team in assuring all images are within the scope of the company's quality management handbook and meet all legal obligations. Review content on classifieds site uploaded by the user in accordance with the company's quality check manual. Block and remove prohibited or copyright-infringing images and content from the website. Met goals based on creating and utilizing better procedures.

Customer Service Representative at World Education Services (2018-08 – 2019-10)

Worked for an organization that provides credential evaluations for international students and immigrants planning to study or work in the United States or Canada. Handled customer inquiries and questions, while providing information about products and services. Resolved product/service issues and concerns, while keeping records of the communication through tickets and updating profiles. Worked closely with team management in the prompt resolving of clients inquiries and escalations.

Associate Degree in International Commerce – Tecnológico Universitario Argos (2024-05 – 2026-05)

B.S. in Management (Business Administration and Management) – New Jersey City University (2009-09 – 2013-05)