Application Developer Supervisor Position

Company Description Xceed is a leading multilingual Business Process Outsourcing provider in the EMEA region, operating more than 10,000 web-enabled, multichannel stations. The company supports government and commercial clients in 10 different languages across sites in Egypt, Morocco, Mauritius, the UAE, and a new site in Saudi Arabia. Xceed delivers a wide range of services including inbound and outbound customer support, back-office operations, infrastructure management, recruitment process outsourcing, helpdesk support, and social media analysis.

The organization is consistently recognized by IAOP, INSIGHTS Middle East Call Centre & CX Awards, Gulf Sustainability Awards, ICXA, IBXA, and Global ESG Awards for excellence in outsourcing, impact sourcing, CSR, sustainability, and diversity and inclusion. Xceed maintains high operational standards through internationally recognized certifications such as COPC, ISO 9001, ISO 14001, ISO 22301, ISO 45001, and ISO/IEC 27001.

Role Description The Application Developer Supervisor is a full-time, on-site role based in Cairo, responsible for leading a team of application developers in designing, building, and maintaining business-critical applications. This role oversees the development lifecycle, including requirements gathering, solution design, coding, testing, deployment, and support, ensuring alignment with Xceed’s technical standards and security policies. The supervisor collaborates closely with business stakeholders to translate operational needs into scalable software solutions, prioritize tasks, and manage project timelines.

Daily responsibilities include assigning and reviewing technical work, providing coaching and mentorship to developers, conducting code reviews, and coordinating with infrastructure and security teams to ensure system reliability and compliance. The role also involves continuous improvement of development processes, documentation, and best practices to support efficiency, quality, and innovation within the technology function.

🔹 Requirements:

• Bachel o r’s degree in Computer Science, Software Engineering, or a related field.* 4 year s of software development experience, including 2 years in a senior/leadership role.* Strong experience with C#, ASP.NET Core, Entity Framework Core, and REST APIs.* Experie nce with PostgreSQL or SQL Server.* Good kn owledge of React or Angular.* Experie nce with Git, Docker, CI/CD, and Agile methodologies.* Hands-o n experience with AI coding assistants and LLM integration is a strong advantage.* Strong leadership, mentoring, communication, and problem-solving skills.* Fluent in English.