Voluntee

Company Description Mersah Psychiatry Clinic is a multidisciplinary team of psychiatrists and mental health therapists with diverse specialties and experience. The clinic provides comprehensive services for individuals and families across all age groups, including children, adolescents, and adults. Mersah offers psychological therapy and addiction treatment, from assessment and testing to designing integrated treatment plans.

The team includes specialists skilled in child and adolescent care, marriage counseling, and family support to strengthen relationships and improve well-being. The clinic also delivers workshops and training to promote mental health and continually invests in supervision and professional development to ensure high-quality services.

Role Description The Volunteer role at Mersah Psychiatry Clinic is a full-time, on-site position based in Cairo, Egypt. The volunteer will support clinicians and administrative staff by assisting with client intake processes, organizing files and documentation, and helping coordinate schedules, workshops, and educational events. Daily tasks may include preparing materials for therapy sessions and group activities, welcoming clients and guiding them through basic procedures, and maintaining a calm, respectful environment in waiting and common areas.

The volunteer may also help with data entry, basic research for psychoeducational materials, and logistical support for training programs under appropriate supervision. This role is designed to provide exposure to mental health services and to contribute meaningfully to client care and community outreach while respecting confidentiality and ethical standards.

Qualifications

• Strong interest in mental health, psychology, or social work, with a commitment to supporting individuals and families in a respectful, non-judgmental manner.
• Solid communication and interpersonal skills, including active listening, empathy, and the ability to interact with clients of different ages and backgrounds.
• Organizational and time-management abilities to handle multiple tasks, maintain accurate records, and support smooth clinic operations.
• Basic computer literacy and comfort with office tools (e.g., email, word processing, spreadsheets) to assist with documentation and scheduling.
• Ability to maintain confidentiality, follow ethical guidelines, and work collaboratively within a multidisciplinary clinical team.
• Fluency in Arabic; working knowledge of English is an advantage for reading materials and communication.
• Previous volunteer or community service experience in healthcare, education, or social services is beneficial but not required.
• Relevant academic background or ongoing studies in psychology, counseling, medicine, nursing, social sciences, or a related field is a plus.