اسلام محمد

Call Center at VODAFONE ESNAD (2018-01 – 2019-12)

Follow communication "scripts" when handling different topics.
Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.

Quality Check at AMAZON (2019-01 – 2020-12)

Received and counted stock items, parts, and equipment as well as record data manually or on a computer database.
Picked all orders with 100% accuracy despite high speeds.

Telesales at JE-X (2020-01 – 2021-12)

Answer questions about products or the company.
Contact potential or existing customers to inform them about a product or service using scripts.

Problem Analysis at SONY (2021-01 – 2022-12)

Build business case to eliminate problems and conduct reviews with decision makers.
Complete management information and reporting on a regular basis.

Problem Analysis at CAIRO PHARMACEUTICAL (2022-01 – 2022-12)

Goal-oriented and proactive problem solver with strong decision-making capabilities.

Seller at CLOTHES BRAND (2022-01 – 2024-12)

Negotiated prices, costs, and terms to close sales successfully.
Responded to prospective client inquiries quickly and completed thorough follow-ups.

Receptionist at AL MOKHTABAR LABS (2024-01 – 2025-12)

Greeted patients, managed appointment scheduling, handled customer inquiries, and coordinated registration efficiently.
Maintained high standards of patient communication and service quality.

Data Entry Specialist at AL MOKHTABAR LABS (2025-01 – Present)

Entered and verified patient data, lab test requests, and medical records into internal databases with high accuracy.
Organized and maintained confidential data to ensure seamless lab operations and quick retrieval.

نبذة