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هاله ربيع

Dr Hala

كفاءة
Cairoعضو منذ ١٠ مايو ٢٠٢٦
Process ImprovementClient Relationship ManagementNegotiation
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Process ImprovementClient Relationship ManagementNegotiation

نبذة

Results-driven Area Manager with 7+ years of experience leading operations in medical laboratories. Managed a cross-functional team of 20+ members, including receptionists, chemists, cleaning staff, and delivery representatives. Proven ability to improve operational processes, drive team performance, and enhance customer satisfaction.

Skilled in multi-branch management, team development, strategic planning, and client relationship management. Experienced in human resources management, payroll processing, and achieving business goals in fast-paced environments with strong leadership and negotiation skills.

الخبرة

Area Manager at Al Boshy Labs and Scan (2017-09 – Present)

  • Managing Daily operations Across 3 Branches, Leading a team of 20+ staff Members.
  • Built and maintained strong client relationships, resulting in increased customer loyalty.
  • Led a team to consistently exceed company targets and KPIs
  • Managed Human Resources functions including recruitment, onboarding, and employee relations across all branches.
  • Streamlined communication between departments to improve workflow.
  • Implemented process improvements that enhanced operational efficiency.
  • Managed daily lab operations, ensuring timely project delivery and quality control.

Chemist at Al Boshy Labs and Scan (2015-09 – 2017-09)

  • Conducted laboratory analyses in compliance with health and safety standards.
  • Developed and optimized chemical testing procedures.
  • Designed and implemented a systematic framework for analytical testing that resulted in the successful alignment of documentation; the framework is now utilized by 10+ team members, enhancing overall data integrity.

Medical Analysis Instructor at Advanced Academy (2015-03 – 2017-09)

  • Delivered engaging lectures and hands-on laboratory workshops.
  • Assessed student performance through tests and assignments.
  • Fostered a collaborative and safe learning environment.

Chemist at Nour El Eslam Labs (2012-10 – 2015-03)

  • Maintained a safe and efficient laboratory environment.
  • Validated 200+ raw material batches Monthly, implementing rigorous analytical tests to quality control standards and minimize defects by 15% annually.
  • Assisted in improving laboratory workflows and documentation.

التعليم

Bachelor of Science in Chemistry and Biochemistry – Helwan University (2015-09)

Diploma in Chemistry and Biochemistry – Suez (2016-09)

المهارات

dr hala

التقييمات